10 Must-Have Features for Small Business Mobile Apps in 2025

10 Must-Have Features for Small Business Mobile Apps in 2025

Building an app is easier when you know which features drive value. Use this prioritized checklist to plan your app roadmap.

1. Simple ordering/booking flow: Make the primary action (order or book) frictionless.
2. Push notifications: Drive repeat visits and timely offers without being annoying.
3. Digital loyalty program: Replace punch cards with points and rewards.
4. Secure mobile payments: Apple Pay, Google Pay, and in-app card flows.
5. QR codes & table ordering: Quick access for guests and store staff.
6. Offline capability: Basic reading and queuing when connectivity is intermittent.
7. User profiles & preferences: Simple personalization for faster checkout.
8. Integrated messaging: Chat or announcements for orders and support.
9. Analytics & reporting: Measure orders, LTV, and retention in one place.
10. Admin control panel: Easy content updates without developer help.

Start with the top three features for an MVP. Add advanced features once you have measurable users and revenue.

Talk to us — we’ll help prioritize features for your business and budget.